Showing posts with label branding. Show all posts
Showing posts with label branding. Show all posts

Wednesday, August 8, 2007

Welcome to Saitiro!

So, the issue of the name of these islands keeps coming up. The divers are meeting this evening to discuss marketing Saipan... er, the Marianas... us, the CNMI. I discussed the issue in a previous post and recommended either "Saipan" or "Marianas". Many seem to like "Marianas". Downside: the name is a bit long at four syllables. In marketing, the shorter the better. Another downside: we'll forever be having to explain that we don't include Guam. It will be an annoyance, like the poor kid who gets named "Shakila" and has to forever explain "No, Shakila with a "k", not a "q"".

So, here is another option. A totally new name for the archipelago currently known as the CNMI: Saitiro. That's Sai, from Saipan; Ti from Tinian (not from "a drink with jam and bread"); and Ro from Rota. I like the sound of it... a bit Asian, somewhat exotic. Saitiro.

What do you think? (I'm serious).

Monday, August 6, 2007

Saipan Slogans

My friend, Scuba Mike, recently asked me what I thought about the "Play Enjoy Relax" slogan that's being batted around by MVA.

Any slogan has to be memorable, unique and descriptive. The concepts are there in this slogan, but I can't remember the slogan. The Hyatt hotels have a similar three word slogan that I also can't remember.

There has been a lot written about marketing and branding. Ultimately, business is all about comparisons. We have to be able to clearly define what we stand for and what sets us apart. What is our USP - unique selling point? What words sum up our spirit? There has to be some direct reference to the fact that we're a tropical island with water, warmth, sand. But that isn't enough. After all, there are plenty of places like that in the world. What differentiates us from the rest? In my mind the key features are the indigenous cultures, the diversity of Asian cultures, the rich history, the people, and the fact that we are in fact not developed to the extent as say, Guam -- something raw about the land. Now, you can't have a slogan that says too many things, because, well, then it's an unwieldy paragraph, not a slogan. You have to capture the gist, the essence in just a few words that anyone can remember.

When I let all these thoughts rattle around in my head, something like "Where Asia Meets Paradise" emerges. Or "Meet the People of Paradise," "Meet the Cultures of Paradise."

What do you think are our unique differentiating features? What slogan comes to mind?

Friday, July 13, 2007

Branding Saipan... er, the CNMI... um, the Commonwealth

Here's my column from today's Saipan Tribune


***

Every time I travel and meet new people, I’m at a loss when they ask “Where do you live?” I can’t quite figure out what to call this place, nor where we are. It seems to be a common problem. At the last general membership meeting of the Marianas Visitor’s Authority, the ad hoc committee on branding acknowledged the difficulty in naming ourselves, and thus branding ourselves.

Officially, we’re the Commonwealth of Northern Mariana Islands. That’s a mouthful. And if you try to abbreviate it, “CNMI”, that doesn’t really mean anything to anyone who isn’t from Micronesia.

So, I propose it’s time for a name change. Name changes can be painful. I went through one myself. I grew up in a coal-mining town in the Appalachian mountains of Kentucky. There, before the era of “political correctness,” no one wanted to make the effort to learn the name of some foreign kid, so in the first grade the principal called the immigrant family into his office and told us that my name, the one my parents had given me when I was born, “just wouldn’t do in these parts. Pick another.” David is the name I picked. As it turns out, in America, “David” is a much more marketable name than the one I was born with.

Our group of islands, what is commonly now known as the Commonwealth of Northern Mariana Islands, ought to be known either as “The Mariana Islands” or “Saipan.” And we need to boldly state that we’re located in the “South Pacific.”

Here is my reasoning.

For option A – Mariana Islands – it’s part of our current official name. The word “Commonwealth” doesn’t really add anything to our brand identity. It’s a political designation, but a confusing one. Guam doesn’t market themselves as the “Territory of Guam,” California doesn’t call itself the “State of California,” and members of other commonwealths, like the “Commonwealth of Kentucky” or the “Commonwealth of Virgina” don’t include that in their designation. With branding, the shorter the better.

I also suggest that it’s time to drop “Northern” from our name. Where are the “Southern” Mariana Islands? Is that Guam? Is that how we define ourselves – the place north of Guam?

I don’t think that the word “North” has any role in the name of a tropical island. When people want to know where we are, I say, the “South Pacific.” I am well aware that we are north of the equator, but the equator isn’t the only frame of reference. Alabama is also north of the equator, but it’s in the “South,” even the “deep South.” Most of our tourists and business partners hail from regions north of us. The North Pacific sounds like a cold, even inhospitable place -- maybe somewhere up around Alaska or Vladivostok. Say “South Pacific” and people think palm trees, warm breezes, sandy shores and swaying hips. That’s us! If I’m talking to a cartographer, I’ll say “just north of the equator.” The South Pacific is a concept and we’re conceptually in the South Pacific.

Now someone is sure to squawk that Guam is part of the Mariana Islands also, so we can’t usurp the name for ourselves. Sure we can. Guam doesn’t need the name. And there is precedence. A few years ago, what used to be known as “Western Samoa” changed its name to “Samoa,” much to the chagrin of the people who live on “American Samoa.” The implication is that Western Samoa is the real Samoa. I think the same can be said for us in relation to the Mariana Islands. If someone asks, “Isn’t Guam part of the Mariana Islands too?” we simply say, “They’re the Southern Marianas, we’re the Marianas.” They’ll live.

There is of course, also, option B – change the name of the island chain to “Saipan.” Or the “Saipan Islands.” Think of Hawaii. The archipelago is called Hawaii (or the Hawaiian Islands), and each island has its own name, including one of the islands which is known also as Hawaii (or more commonly as “The Big Island”). The same would work well here. There are two disadvantages to the “Saipan” designation. First, for some reason people think Saipan sound’s Asian, maybe because it sounds a bit like Taipan or Taipei or Sampan, and so they think we’re part of the continent of Asia. So that may not be the best idea. Why change one confusing name into another confusing name. Also, it might be better for us to go by Mariana Islands, and just ruffle the feathers of the folks in Guam, rather than go by Saipan and upset the people in Tinian and Rota and the Northern Islands.

I’m from the Mariana Islands. It’s in the South Pacific. I live on the island of Saipan. I just wish it were official.